Norwegian Epic
Norwegian Epic Cruises
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Terms and Conditions
By using American Discount Cruises Inc.'s web site (hereinafter "Site") and/or booking online you signify your agreement to the following terms of use (in addition to those of the applicable travel and insurance vendors), all applicable laws and regulation, and agree that you are responsible for compliance with any applicable local laws. If you do not agree to these terms of use, please do not use this site. These terms also apply to all web site users that end up booking over the phone with an agent.

We reserve the right, in our sole discretion, to change, modify, delete or otherwise alter portions of these terms at any time. Any such change, modification, deletion or alteration shall be effective immediately upon posting the same on the Site. Please check these terms periodically for changes. Your continued use of the Site following the posting of such changes mean you accept those changes. You should assume that everything that you read or see on the Site is copyrighted, licensed by or otherwise protected and owned the American Discount Cruises Inc. or in the case of company logos and certain marketing photographs the cruise lines it represents. In such cases, they are not owned by American Discount Cruises Inc., but by a third party who licensed the use to the American Discount Cruises Inc. Unless otherwise expressly noted, nothing that you read or see on any the Site may be copied or used except as provided in these Terms and Conditions of Use or with the prior written approval of American Discount Cruises Inc. We grant you permission to print individual pages from the Site, unless otherwise expressly noted, for your own personal, noncommercial use in learning about, evaluating or purchasing the services or products of American Discount Cruises Inc. No other permission is granted to you to print, copy, reproduce, distribute, license, transfer, sale, transmit, upload, download, store, display in public, alter or modify these materials. This grant of permission is not a transfer of title, and under this permission you may not: use the materials for any commercial purpose, or for any public display (commercial or noncommercial); remove any copyright, or other proprietary notations from the materials; transfer the materials to another person or "mirror" the materials on any other server. The permissions granted hereunder shall automatically terminate if you violate any of these restrictions and may be terminated by American Discount Cruises Inc. at any time. The materials contained on the Site are protected by applicable copyright, and trademark law. We make no warranties or representations to you that your use of any materials displayed on our Web Site will not infringe the rights of third parties.

Our online prices and deals are heavily discounted web-only deals. You most likely won't get the same pricing by calling our live agents. After booking with us online you will be e-mailed or mailed an invoice. Please review your invoice thoroughly. Passenger names should reflect complete legal names to correspond to travel documents (Proof of Citizenship). Those on honeymoons should consider the fact that their travel documents (proof of citizenship) will be in maiden names and documents must match. Notify your travel consultant immediately if changes or corrections are needed. Suppliers may charge a substantial fee, plus applicable fare increases for changes made less than 90 days prior to departure or after the vacation has been paid in full. Any coupons, certificates or vouchers must be pre-approved by management, before initial payment has been made, as certain restrictions apply. The bill to and booking contact will be the only recipient of an invoice and he or she is solely responsible to convey all information listed on invoice to all travel companions. If an additional invoice is required please advise us accordingly. Passports must be valid for at least 6 months following your travel dates. It is your sole responsibility to find out what type of travel documents will be acceptable for your travel & to obtain them. A passport may be required for your trip. For more details please visit the US State Department website at: http://travel.state.gov/travel/

Read supplier’s terms and conditions. You can access this info on their websites, or within their brochures. Their terms and conditions contain important information concerning your vacation. Review the supplier’s policies concerning cancellation penalties. If you are going on a cruise and you are furnished with a ship’s diagram, locate your cabin to verify its location and bedding options. Many travel vendors & cruise lines reserve the right to alter travel itineraries at their discretion without notice. This is not a liability of our agency as it is out of our control. Certain cruise lines, hotels, and travel vendors have age restrictions - be sure to check these restrictions prior to purchasing anything.

Travel Insurance is Strongly Recommended. Do you want to safeguard the money you’ve invested in a dream vacation? Would you feel more at ease traveling abroad if you could protect yourself in case of medical emergencies? Travel insurance provides protection for the traveler in the event that the trip must be cancelled due to a variety of medical circumstances (see insurance brochure for details). Some other benefits may include emergency medical evacuation and baggage coverage. Insurance must be purchased within 14 days of initial payment to have pre-existing conditions exclusion waived. We will be e-mailing or mailing our “Information Form” to you. Should you choose not to purchase travel insurance please indicate this on the information form and mail it to our office (to the address listed on this website). Documents will not be issued without your signature on this waiver! Access America traveler's insurance is non-refundable after 10 days from the initial purchase date. If you should purchase an Access America policy and wish to cancel within the 10 day period you will be refunded the full amount of the policy cost, minus a $6 administration fee that Access America charges. Policies that are purchased online by accident are still subject to this $6 administration fee when canceling.

Air/Sea Transportation. Should you purchase air transportation from your cruise or travel supplier, please be aware that the supplier reserves the right to choose the air carrier, a possible charter flight, its routing, flight times, and in some cases, seat assignments and airport from each gateway. Should you prefer a specific route, time or carrier you must request an Air Deviation/Premium Air Request, which must be made at least 90 days prior to departure. The service charges for air deviation start at $50.00 per person plus any fare differential. If you book your air transportation other than through the cruise line or travel vendor, the cruise line/travel vendor and/or their agents assume no responsibility. Additionally, if you encounter delays and miss the ship(s), transfer(s), or flight(s), you assume all responsibility for, but not limited to, loss of time, money and property. American Discount Cruises & Travel is not responsible for any flights/seats assigned by the cruise line(s) and/or travel vendor(s). Please note that cross-referenced bookings are not guaranteed the same flight assignments. Only through an air deviation or by purchasing air on your own, directly through a carrier, can this be guaranteed (by the travel partner, not the travel agency).

Review all Tickets and Documents. Documents will be received approximately 7-14 days prior to departure. It is the sole responsibility of the customer to review and verify all information printed on the supplier’s tickets, documents and/or accompanying literature. Verify all passenger accommodations, and all other information. Suppliers may charge a fee for changes made after the tickets and/or documents are issued. American Discount Cruises & Travel charges an additional $25.00 per person for any changes, in addition to the applicable cruise line or vendor charges. Proof of citizenship is required for ALL travel. Minors not accompanied by both parents are required to supply specific documents. Contact us to confirm what documents are necessary. For international passengers documents may only be available for pier pickup or e-documents (for example, Royal Caribbean & Celebrity Cruises). We can send our international client’s documents to an address in the United States. If documents are to be sent out of the United States, there will be an additional charge (based on the express carrier fees). You will be notified prior to sending of the documents of this fee. Certain cruise lines will require you to receive documents as they do not offer any type of electronic-documents or pier pickup, (for example, Holland America). Please contact our Web Sales & Support Team, at support@americandiscountcruises.com, if you plan to leave home early. Beginning November 2006, Princess Cruise Line no longer issues printed documents. Their documents must be printed out by the customer by pre-registering on their website (www.princess.com) at least 5 days prior to sailing. At that point the customer can print out their travel summary and boarding pass(es). Beginning May 2007, Norwegian Cruise Line no longer issues printed documents. Their documents must be printed out by pre-registering on their website (www.ncl.com) at least 4 days prior to sailing. In addition to that, the customer must access their e-documents themselves and print them out on their own. We will attempt to accommodate the client but reserve the right to deny any request. Verify all passenger accommodations, ascertain that all names are correct and match the documentation that you will be using for identification. Many vendors require pre-registration forms completed online or via fax. These forms must be completed prior to the vacation - it is your responsibility to make certain this has been done prior to your vacation. When you have more than one cabin traveling together, the cabins must be electronically cross-referenced in order to ensure that you will all be seated together for dinner. Booking online does not guarantee that separate cabins will be seated together, eat at the same times, or even in the same dining rooms. When traveling with two or more cabins, speaking to a live agent on the phone is the best way to make sure your reservations are linked together so you can enjoy your cruise as a group. You can book your cabins online and then give us a call afterwards to ask for the cabins to be cross-referenced.

PLEASE NOTIFY US IMMEDIATELY IF CHANGES OR CORRECTIONS ARE NEEDED. We charge a $50.00 service fee for all returned/bounced checks. We charge a $100.00 cancellation fee per cabin/room. A letter of cancellation is required in order to process the cancellation. The credit card used to initially purchase the reservation will be automatically charged our cancellation fee, unless the cancelling customer provides a new credit card to charge in their cancellation letter. If cash, money order or check was used to purchase the reservation, the client will be invoiced for the cancellation fee (which will be due immediately). We charge a $25.00 service charge for all late payments. We will charge the $100.00 per cabin/room cancellation fee to clients that deposit and/or pay in full for a reservation with our agency and then transfer it to a different agency or direct to the vendor - such an act is considered a cancellation. These fees are all in addition to any supplier imposed cancellation or change fees.

As of 2007, a number of cruise lines have instituted a fuel supplement fee. The value of this fee varies (please contact the cruise line directly for details). This fee has already been applied into the booking engines of a number of these cruise lines. For such cruise lines, the fee is included in the cruise fare displayed online. However, some cruise lines (such as Royal Caribbean, Celebrity Cruises, Costa Cruises, and Azamara Club Cruises) have not completely input the fee into their systems yet. The result of this is that our system does not reflect this fee yet for such cruise lines. Such reservations will not display the fee online, but you will have to pay it. We will let you know the cost after you book.

Attention all passengers of Princess Cruises, Cunard Line & Holland America Line - All Princess Cruises, Cunard Line and Holland America Line passengers are automatically eligible for possible upgrades even if a specific cabin has already been assigned. If you want to fully secure your exact cabin and not be eligible for an upgrade, you must send an email requesting 'no cabin upgrades' to support@americandiscountcruises.com. Be sure to include your booking number and last name. We will then notify the cruise line to block you from receiving any automatic upgrades. When purchasing cruise line air through Princess Cruises, transfers are not included in the price of your package. Transfers must be added at your request by contacting our Web Sales and Support Team (at support@americandiscountcruises.com). As previously mentioned, Princess has recently implemented a e-document only ticketing service for all of their products. It is the sole responsibility of the customer to fill out the required passenger immigration form (PIF) and print their boarding pass(es) on www.princess.com. We can provide you with detailed instructions on how to access this information if you e-mail our Web Sales & Support Team at support@americandiscountcruises.com.

Attention all passengers of Norwegian Cruise Line (NCL) - NCL has recently implemented a e-document only ticketing service for all of their products. It is the sole responsibility of the customer to fill out the required Advanced Guest Registration Form on www.ncl.com. This information must be filled out prior to 4 days before your travel dates. We can provide you with detailed instructions on how to access this information if you e-mail our Web Sales & Support Team at support@americandiscountcruises.com. Once you book a NCL cruise and you pay the balance in full, NCL will e-mail us a link to access your e-docs within 60 days of your cruise departure date. We will then forward you the e-doc e-mail (to the e-mail address given to us when you book) for you to access and print our your e-docs. If you do not receive the e-doc e-mail from us within 10 days of your cruise departure date, call us at 1-866-214-7447 to let us know. It is your responsibility to make sure that you've received, accessed and printed out the e-docs prior to your travel dates.

Special Promotion Verification - Some special promotions on select cruise lines (including, but not limited to, Princess Cruises) must be verified during the booking process by You, the User. For example, when you see any promotion on the aforementioned cruise lines regarding onboard credit, you must verify that you're entitled to the onboard credit with the particular category room you're booking. To verify such a promotion, during the online booking process you must select the special promotion and proceed through the booking process. After selecting the promotion, the title of the promotion will display in bold red font throughout the rest of the booking process. If you do not see such a display this means that you have not properly selected the promotion and should go back and try to select it again. This displaying does not mean that you qualify for the promotion; it just means that you've selected the promotion. If you do qualify for the promotion, during step 5 of the booking process there will be header entitled "Cruiseline Promotion/Offer," with the value of the total onboard credit that you qualify for listed below it. If the "Cruiseline Promotion/Offer" header does not display during step 5, then you're not going to get the onboard credit with the particular category you've selected. Furthermore, this would also mean that you are not getting any associated amenities listed with the onboard credit for that particular promotion (such as bottles of wine, photo vouchers, champagne, strawberries, and Pinnacle Grill meals). Special offers that do not include onboard credits (such as only bottles of wine or coupon booklets) cannot be verified online. Such offers can be verified via e-mail, by our Support Department (at support@americandiscountcruises.com). Offers on Holland America Line will occassionally not display during step 5 when you do qualify. Because of this, it is recommended that you e-mail our Support Department prior to booking a Holland America Line cruise if the onboard credit doesn't display, to see if you qualify for an offer. All offers and promotions for Norwegian Cruise Line, Royal Caribbean, Cunard Line, Carnival Cruise Lines, Disney Cruise Line, Crystal Cruises, Oceania Cruises, Celebrity Cruises, MSC Cruises, Costa Cruises, Seabourn Cruise Line and Azamara Club Cruises cannot be verified online. Such offers can also be verified via e-mail to our Support Department. When e-mailing our Support Department regarding offer qualification verification, you must wait to receive a response from us regarding it. This response (if affirmative) is your proof of qualification. By processing a booking online you are confirming that you are aware of these necessary procedures and are accepting that you are subject to the qualification requirements required.

After booking on our website an automatically generated summary will be e-mailed to the e-mail address you provided us with. This is a summary of the selections you made while booking online. As such, it will display any promotions that you attempted to select while booking online. The promotions displaying does not mean that you qualify for them. Within the next week you will be e-mailed an invoice that will let you know if you qualified for the selected promotions. This invoice will also display pricing and other details of your reservation. This is a manually generated invoice, therefore it is subject to human error. It is within our rights to make any corrections to this invoice after its issuance to you, if there are any deviations (resulting from human error) from what you originally agreed to while booking online.

Deposit (or full payment, depending on how close it is to the departure date) is required at the time of booking. This will be charged automatically with the credit card entered while booking. American Discount Cruises, Inc. is not responsible for cancelled reservations due to declined credit cards, debit cards, exceeding daily limits, or if the cruise line, hotel, tour vendor, or insurance company rejects the credit card for any reason. We will try to reach the client at the phone number, or email address on file for other means of payment. If you purchase insurance when you initially book your trip there will be 2 charges to the credit card used: one from the travel vendor and one from the insurance company.

American Discount Cruises, Inc. is acting as intermediary and agent for suppliers identified on this website in selling services, or in accepting reservations or bookings for service that are not directly supplied by this agency. This agency therefore shall not be responsible for breach of contract or any intentional, unintentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to you, your travel companions or group members. American Discount Cruises, Inc. shall not be responsible for any injuries, damages, or losses caused to any traveler. By embarking on his/her travel, the traveler voluntarily assumes all risks involved with such travel, whether expected or unexpected.

The customer that purchases any product or service on this website has been advised of the availability and recommendation to purchase Travel Insurance. The customer has read and accepts all of the information included within this form. The customer solely is responsible for the duty to convey this information to all travel companions. By purchasing any service or product on this website, the customer indicates his or her decision on these matters and swears and attests to his or her understanding thereof.

Main Office’s Hours of Operation: Mon. through Thu. 9-8 (EST), Fri. 9-7 (EST), Sat. & Sun. 10-6 (EST)
Closed on select holidays.

Toll Free: 866-214-7447 l Local: 732-970-9142 l International: +001-732-970-9142

This web site (NorwegianEpicCruises.com) is owned and operated by American Discount Cruises Inc.,
with the permission of Norwegian Cruise Line. Many pictures of Norwegian Epic are NCL’s artist renderings. The actual
ship configuration and features may differ.

Fla. Seller of Travel Ref. No. ST38577
CST 2102102-50

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